Privacy Policy - Deebop Chat

Introduction

At Deebop Chat, protecting children's privacy is our top priority. This policy explains what information we collect, how we use it, and how we keep it safe. We comply with applicable child privacy laws including COPPA and UK GDPR.

Information We Collect

Parent Accounts

Email address (for account login and notifications)
Password (stored securely using encryption)
Display name (optional)

Child Accounts

Username (chosen by parent)
Display name (first name or nickname only)
Age band (6-8, 9-10, or 11-12)
Avatar selection
Messages sent to approved friends

We do NOT collect: Real names of children, photos of children, location data, phone numbers, or school information.

How We Use Information

To provide the messaging service
To enable parental oversight features
To send approval notifications to parents
To improve and maintain the service
To ensure safety and prevent misuse

Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes. Information may only be shared:

Between connected friends and their parents (as part of the service)
With service providers who help us operate the platform (under strict agreements)
When required by law or to protect safety

Data Security

We implement industry-standard security measures to protect your data:

All data is encrypted in transit (HTTPS)
Passwords are hashed using secure algorithms
Access to data is restricted and logged
Regular security reviews and updates

Data Retention

We retain account data while the account is active. Messages are retained to enable parental monitoring. When an account is deleted, associated data is permanently removed within 30 days.

Parental Rights

Parents have the right to:

Review their child's account information
Review messages sent and received by their child
Delete their child's account at any time
Request a copy of their family's data
Withdraw consent and close all accounts

Cookies

We use essential cookies only to keep you logged in and maintain your session. We do not use tracking cookies or advertising cookies.

Changes to This Policy

We may update this policy from time to time. We will notify parents of significant changes via email before they take effect.

Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@deebop.com.